How to Effectively Call Your Elected Official’s Office: A Step-by-Step Guide

July 25, 2024

Calling your elected official is often the quickest and most direct way to make your voice heard on important issues. A well-structured call can make a significant impact on how your concerns are addressed. Here’s how to make your call effective:

Before the Call

  1. Research Thoroughly
  2. Gather Information: Ensure you have accurate and up-to-date information on the issue you’re discussing. Review the approved key messages related to your topic to support your points effectively.
  3. Define Your Point
  4. Clarify Your Message: Be clear about what you want to communicate. Whether you’re supporting or opposing legislation, know your main points and objectives.
  5. Organize Your Thoughts
  6. Prepare a Script: Consider writing a brief script or outline to help you stay focused during the call. This will help you convey your message succinctly and confidently.
  7. Specify the Action
  8. Know Your Request: Be precise about what you want your legislator to do. Whether it’s voting for or against a bill, supporting a policy, or addressing a concern, specify your request clearly.
  9. Call During Business Hours
  1. Timing Matters: Reach out to the legislator’s office during their business hours when they are most likely to be available.
  2. State Legislators: Call their local office during legislative sessions.
  3. Members of Congress: Contact the district office for leaving messages or the Washington, D.C. office to speak directly with them or their staff.

During the Call

  1. Speak to the Right Person
  2. Target the Right Aide: When you call, a staff member usually answers the phone. Ask to speak with the aide who handles the issue you’re concerned about.
  3. Identify Yourself as a Constituent
  4. Provide Personal Information: State your name, address, and district to confirm that you are a constituent. This helps in establishing your relevance and credibility.
  5. Leave a Clear Message
  6. Be Direct: Clearly state your message. For example, say, “Please tell Senator/Representative [Name] that I support/oppose [S. ___/H.R. ___].” Ensure your request is straightforward and easy to understand.
  7. State Your Reasons
  8. Explain Briefly: Briefly outline why you support or oppose the bill or policy. Provide a few key reasons to strengthen your position and ask if the legislator has a stance on the issue. Request a written response if possible to follow up later.
  9. Be Polite and Persistent
  10. Maintain Courtesy: Keep a courteous and respectful tone throughout your call. Persistence is important, but always approach the conversation with professionalism and politeness.
  11. Express Appreciation
  12. Show Gratitude: If your legislator has previously supported your issue or has been responsive, thank them for their past support. Positive reinforcement can build goodwill and strengthen your relationship.

Conclusion

By following these tips, you can ensure that your call to your elected official’s office is effective and impactful. A well-prepared and thoughtful call can influence your legislator’s stance on important issues and contribute to positive change. Remember, every call counts, and your voice matters in shaping policy and advocating for the issues you care about.