CAHPS
Upcoming Mandatory Training and Performance Report Updates for Home Health Providers
January 17, 2025A mandatory live update webinar training session for HHCAHPS vendors is scheduled for January 30, 2025, from 12:00–2:00 pm. All approved vendors must attend, and registration is available on the…
New CAHPS Hospice Survey Materials Now Available in Spanish
January 5, 2025The CAHPS Hospice Survey Project Team has recently posted the Spanish version of the Quality Assurance Guidelines V11.0 and related materials. The release includes Spanish translations of the FAQs, mail…
Hospice CAHPS Corner: Upcoming Deadlines in December
November 3, 2024Participation Exemption for Size Form Now Available: Submit by Dec. 31 The Participation Exemption for Size Form for the CY 2024 CAHPS Hospice Survey is now available on the CAHPS…
CAHPS Hospice Survey Quality Assurance Guidelines V11.0, Training Materials Now Available
October 20, 2024Hospice Survey vendors must submit an updated attestation statement by December 6, 2024, via email or the SAFE application. Additionally, updated slides from October 10, 2024 vendor training session and…
August 2024 Refresh of Hospice Care Compare
September 6, 2024Hospice quality data has been refreshed on Care Compare, including Hospice Item Set data, CAHPS® Survey Family Caregiver Experience data, and Star Ratings. In addition, provider preview reports for the November 2024…
The HCBS CAHPS survey measures participant experiences in areas such as access to services, communication with providers, choice of services, and personal safety. The insights gathered help home care providers…
2024 HCBS CAHPS Report: Participants Satisfied with Quality of Care, Workforce Issues Still Impacting Access
March 18, 2024Individuals receiving Medicaid home and community-based services are overwhelmingly satisfied with the care they receive, yet ongoing workforce issues continue to impact access to care, according to the2024 Home and Community-Based…
The deadline for home health agencies to submit a request for an exemption from participating in the Home Health CAHPS (HHCAHPS) Survey for the CY 2025 Annual Payment Update (APU)…
2024 HHCAHPS Survey Training Materials Have Been Posted
February 5, 2024The agenda and slides for the self-paced 2024 Introduction to the Home Health Care CAHPS (HHCAHPS) Survey training and the HHCAHPS Survey Vendor Update training are now posted under the…
Home Health CAHPS Survey Exemption Request Due March 31
January 15, 2024The deadline for home health agencies to submit a request for an exemption from participating in the Home Health CAHPS (HH CAHPS) Survey for the CY 2025 Annual Payment Update (APU) is…
The Participation Exemption for Size Form for calendar year (CY) 2024 CAHPS Hospice Survey data collection and reporting requirements is now available. Hospices that served fewer than 50 survey-eligible decedents/caregivers in CY 2023 (January…
The CAHPS Hospice Survey telephone and mail materials from the Quality Assurance Guidelines V10.0 (QAG V10.0) in all approved translations are now available. Survey vendors must use the revised CAHPS Hospice Survey materials beginning…
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