Calendar of Events
Webinar
Hospice Hot Topics Series: Emergency Preparedness Essentials
Event Details
Emergency Preparedness Essentials
An Emergency Preparedness program that includes all required elements will result in a survey free of E-tags and an agency prepared to deal with all possible hazards! This session outlines the required components, steps and timelines needed to ensure agencies are survey ready related to the Emergency Preparedness Conditions of Participation.
Date: Thursday, October 9th, 2025
Time: 11:00 AM- 12:00PM EST
Pricing:
- Members: FREE
- Non-Members: $50
Register Now!
Meet the Speaker:
Victoria Barron, MBA, BSN, RN, COS-C, is a Clinical Consultant for HPS. She provides support and solutions to home health and hospice agencies nationally to achieve regulatory compliance. With more than 37 years of nursing and healthcare experience, the majority of Victoria’s career has been in the home services arena including home health, hospice, home care, and home infusion where she has served in various roles. In home health and hospice, Victoria has served as agency administrator, interim administrator, clinical director, surveyor, mock surveyor, QAPI team member and consultant. In private duty she has served as agency administrator, and in home infusion as marketing director and infusion Registered Nurse. Victoria has led and participated in the start-up of hospice, home care and home infusion agencies and has successfully led teams through the initial Certification and Accreditation process as well as renewals of existing Certification/Accreditations. She is experienced in operations, clinical and billing compliance, data analytics, and process development and implementation. Victoria strives to support agencies achieve regulatory compliance and clinical success to provide quality care to patients across all service lines. Victoria is a licensed Multistate Registered Nurse and is CHAP certified as a Hospice and Home Health Consultant.
Excited for more Hospice Updates?
PHA and HPS have created a NEW Hot Topics Series- just for Hospice! Check out our monthly webinars, packed with quick & efficient updates on relevant developments important to YOU!
REGISTER FOR THE WHOLE SERIES HERE!
- March 13: What’s New – CAHPS Hospice Survey (Melinda Gaboury)
- April 10: Hospice Eligibility Documentation (Tammy Stewart)
- May 8: Hospice CoPs vs. Conditions of Payment (Victoria Barron)
- June 12: The 2026 Hospice Proposed Rule (Melinda Gaboury)
- July 10: Hospice Billing Hot Topics (Melinda Gaboury)
- August 14: HOPE (Tammy Stewart)
- September 11: Top Hospice Survey Deficiencies (Victoria Barron)
- October 9: Emergency Preparedness Essentials (Victoria Barron)
- November 13: Hospice Quality Reporting Program (HQRP) (Melinda Gaboury)
- December 11: Top Hospice Medical Review Denials (Melinda Gaboury)
Home Health Hot Topic Series – Coding Update: What’s Hot and What’s NOT!
Event Details
Coding Update: What’s Hot and What’s NOT!
It’s that time again! Annual updates to the ICD-10 code set impact documentation, billing, and payment. Learn which codes are added, which are expanded, and which are deleted in the 2026 update to decrease the burden of corrections due to diagnosis coding mishaps.
Date: October 14, 2025
Time: 12:00 – 1:00 PM
Speaker:
Jennifer Osburn, RN, HCS-D, COS-C, is a Clinical Consultant with Healthcare Provider Solutions, Inc. (HPS). With over 30 years of home health experience, Jennifer brings a wealth of knowledge and expertise which includes education and training, agency management, quality, clinical case management, and software technology. She is also a credentialed OASIS and ICD-10 Coding expert.
Jennifer began her home health career in a large privately owned agency after transitioning from Medical-Surgical Urology hospital nursing; however, she has worked for all types of agencies in multiple states. Her love for sharing knowledge and experience led her to clinical consulting, where she enjoys translating technical guidance into information that the busy home health professional can deploy to improve the efficiency and quality of care being delivered to the patients they serve.
Jennifer Osburn has led numerous home health educational seminars for state and national associations as well as specifically designed education training plans for agencies for the past 12 years. In addition to consulting across the US, she has trained staff for The Joint Commission and ACHC, has authored numerous industry blogs and articles, and has assisted home health software companies with solutions that ensure compliance with Medicare guidelines. Her areas of expertise and firsthand experience include OASIS, ICD-10-CM Coding, Case Management, Medicare Home Health Conditions of Participation, Billing Requirements, Documentation Compliance for Quality and Payment, Emergency Preparedness, Agency Operations, and PDGM
Join us for this monthly webinar series designed to provide you with valuable insights quickly and efficiently.
PHA and HPS look forward to keeping you up to date in this monthly update!
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- January 14: OASIS E1 Update – What has changed?
- February 11: Home Health Revenue Cycle – What Pains You the Most?
- March 11: Effective Interventions & Goals on Home Health Plan of Care
- April 8: OASIS GG Items – The Fine Print!
- May 13: The Latest in Home Health Medical Review
- June 10: Optimizing Managed Care: Strategies for Success
- July 8: Home Health Emergency Preparedness
- August 5: Home Health Proposed Rule 2026
- September 9: Home Health Value Based Purchasing – Where do we stand?
- October 14: Coding Update – What’s Hot and What’s NOT!
- November 11: Contract Negotiations for Managed Care – Where to Begin?
- December 16: 2026 Hot Topics of Implementation for The Coming Year!
Costs: Cost: Free (member) | $50 (prospective member)
Quick Hits
Event Details
Speaker: PHA Staff
Description: No time to keep up with all of the changes and news? Hard to find time for much of anything beyond today’s emergencies?
Join PHA the third Thursday for a quick rundown of the top issues facing home health, home care and hospice.
Cost: Free (Members-Only)
Time: 12:00 – 12:30 p.m.
Reoccurring event with one registration no need to register multiple times*
Home Health Hot Topic Series – Contract Negotiations for Managed Care: Where to Begin?
Event Details
Contract Negotiations for Managed Care: Where to Begin?
This session is designed for health care providers looking to navigate the complexities of managed care contracts. We will share practical tips and strategies to help you kickstart your negotiation process, understand key contract terms, and build strong relationships with payers. Don’t miss this opportunity to equip yourself with the knowledge and tools necessary for successful contract negotiations in today’s dynamic health care landscape!
Date: November 11, 2025
Time: 12:00 – 1:00 PM
Speaker:
Regina Wild, LPN, is currently Director of Managed Care Consulting with Healthcare Provider Solutions. Regina is an experienced healthcare professional with over 15 years of industry experience. She has worked as a nurse, business development professional, and contracting/credentialing specialist. Regina has a deep understanding of the healthcare system and has worked in various healthcare settings, gaining valuable insights into the industry. Regina’s primary focus is on Managed Care contracting, where she helps providers maximize reimbursement, strengthen referral relationships, and expand their market presence. She is passionate about assisting healthcare providers in navigating the complexities of the industry and achieving their goals.
In addition to her work in the home care industry, Regina is actively involved in several healthcare associations. She serves on education and reimbursement committees and is a sought-after speaker at conferences. Regina’s expertise and dedication to the field make her an asset to any healthcare organization.
Join us for this monthly webinar series designed to provide you with valuable insights quickly and efficiently.
PHA and HPS look forward to keeping you up to date in this monthly update!
-
- January 14: OASIS E1 Update – What has changed?
- February 11: Home Health Revenue Cycle – What Pains You the Most?
- March 11: Effective Interventions & Goals on Home Health Plan of Care
- April 8: OASIS GG Items – The Fine Print!
- May 13: The Latest in Home Health Medical Review
- June 10: Optimizing Managed Care: Strategies for Success
- July 8: Home Health Emergency Preparedness
- August 5: Home Health Proposed Rule 2026
- September 9: Home Health Value Based Purchasing – Where do we stand?
- October 14: Coding Update – What’s Hot and What’s NOT!
- November 11: Contract Negotiations for Managed Care – Where to Begin?
- December 16: 2026 Hot Topics of Implementation for The Coming Year!
Costs: Cost: Free (member) | $50 (prospective member)
Hospice Hot Topics Series: Hospice Quality Reporting Program (HQRP)
Event Details
Hospice Quality Reporting Program (HQRP)
This session will take agencies through the components that make up the HQRP and do a deep dive on the Hospice Care Index (HCI). This session will also touch on the impact of HOPE on the HQRP outcome measures.
Date: Thursday, November 13th, 2025
Time: 11:00 AM- 12:00PM EST
Pricing:
- Members: FREE
- Non-Members: $50
Register Now!
Meet the Speaker:
Melinda A. Gaboury, COS-C, is Co-Founder and Chief Executive Officer of Healthcare Provider Solutions. With more than 30 years in home care, has over 22 years of executive speaking and educating experience, including extensive day-to-day interaction with home care and hospice professionals. She routinely conducts home care and hospice reimbursement workshops and speaks at state association meetings throughout the country. Melinda has extensive experience in Medicare Patient-Driven Groupings Model (PDGM) training, billing, collections, case-mix calculations, chart reviews, and due diligence. Medicare appeals (UPIC, RA, ADR, and TPE) with all the Medicare Administrative Contractors (MACs) have become the forefront of Melinda’s current impact on the industry. She is currently serving as the Chair of the National Association for Home Care & Hospice (NAHC) Home Care and Hospice Financial Managers Association (HHFMA) Advisory Board and Work Group, Treasurer of the Home Care Association of Florida Board of Directors and serves on the Tennessee Association for Home Care Board. Melinda is also the author of the Home Health OASIS Guide to OASIS-E and Home Health Billing Answers 2024.
Excited for more Hospice Updates?
PHA and HPS have created a NEW Hot Topics Series- just for Hospice! Check out our monthly webinars, packed with quick & efficient updates on relevant developments important to YOU!
REGISTER FOR THE WHOLE SERIES HERE!
- March 13: What’s New – CAHPS Hospice Survey (Melinda Gaboury)
- April 10: Hospice Eligibility Documentation (Tammy Stewart)
- May 8: Hospice CoPs vs. Conditions of Payment (Victoria Barron)
- June 12: The 2026 Hospice Proposed Rule (Melinda Gaboury)
- July 10: Hospice Billing Hot Topics (Melinda Gaboury)
- August 14: HOPE (Tammy Stewart)
- September 11: Top Hospice Survey Deficiencies (Victoria Barron)
- October 9: Emergency Preparedness Essentials (Victoria Barron)
- November 13: Hospice Quality Reporting Program (HQRP) (Melinda Gaboury)
- December 11: Top Hospice Medical Review Denials (Melinda Gaboury)
Hospice Hot Topics Series: Top Hospice Medical Review Denials
Event Details
Top Hospice Medical Review Denials
This session will take agencies through the winding road of Medicare scrutiny. While billing the Medicare benefit and getting paid relatively easy, there is always a risk of things being reviewed at some point and what can you do to avoid denials.
Date: Thursday, December 11th, 2025
Time: 11:00 AM- 12:00PM EST
Pricing:
- Members: FREE
- Non-Members: $50
Register Now!
Meet the Speaker:
Melinda A. Gaboury, COS-C, is Co-Founder and Chief Executive Officer of Healthcare Provider Solutions. With more than 30 years in home care, has over 22 years of executive speaking and educating experience, including extensive day-to-day interaction with home care and hospice professionals. She routinely conducts home care and hospice reimbursement workshops and speaks at state association meetings throughout the country. Melinda has extensive experience in Medicare Patient-Driven Groupings Model (PDGM) training, billing, collections, case-mix calculations, chart reviews, and due diligence. Medicare appeals (UPIC, RA, ADR, and TPE) with all the Medicare Administrative Contractors (MACs) have become the forefront of Melinda’s current impact on the industry. She is currently serving as the Chair of the National Association for Home Care & Hospice (NAHC) Home Care and Hospice Financial Managers Association (HHFMA) Advisory Board and Work Group, Treasurer of the Home Care Association of Florida Board of Directors and serves on the Tennessee Association for Home Care Board. Melinda is also the author of the Home Health OASIS Guide to OASIS-E and Home Health Billing Answers 2024.
Excited for more Hospice Updates?
PHA and HPS have created a NEW Hot Topics Series- just for Hospice! Check out our monthly webinars, packed with quick & efficient updates on relevant developments important to YOU!
REGISTER FOR THE WHOLE SERIES HERE!
- March 13: What’s New – CAHPS Hospice Survey (Melinda Gaboury)
- April 10: Hospice Eligibility Documentation (Tammy Stewart)
- May 8: Hospice CoPs vs. Conditions of Payment (Victoria Barron)
- June 12: The 2026 Hospice Proposed Rule (Melinda Gaboury)
- July 10: Hospice Billing Hot Topics (Melinda Gaboury)
- August 14: HOPE (Tammy Stewart)
- September 11: Top Hospice Survey Deficiencies (Victoria Barron)
- October 9: Emergency Preparedness Essentials (Victoria Barron)
- November 13: Hospice Quality Reporting Program (HQRP) (Melinda Gaboury)
- December 11: Top Hospice Medical Review Denials (Melinda Gaboury)
Home Health Hot Topic Series – Hot Topics of Implementation for the Coming Year!
Event Details
Hot Topics of Implementation for the Coming Year!
This session will be a must attend! This session will highlight all of the updates for 2026 and best practices for implementing any changes that agencies may see as a challenge.
Date: December 16, 2025
Time: 12:00 – 1:00 PM
Speaker:
Melinda A. Gaboury, COS-C, is Co-Founder and Chief Executive Officer of Healthcare Provider Solutions. With more than 30 years in home care, has over 22 years of executive speaking and educating experience, including extensive day-to-day interaction with home care and hospice professionals. She routinely conducts home care and hospice reimbursement workshops and speaks at state association meetings throughout the country. Melinda has extensive experience in Medicare Patient-Driven Groupings Model (PDGM) training, billing, collections, case-mix calculations, chart reviews, and due diligence. Medicare appeals (UPIC, RA, ADR, and TPE) with all the Medicare Administrative Contractors (MACs) have become the forefront of Melinda’s current impact on the industry. She is currently serving as the Chair of the National Association for Home Care & Hospice (NAHC) Home Care and Hospice Financial Managers Association (HHFMA) Advisory Board and Work Group, Treasurer of the Home Care Association of Florida Board of Directors and serves on the Tennessee Association for Home Care Board. Melinda is also the author of the Home Health OASIS Guide to OASIS-E and Home Health Billing Answers 2024.
Join us for this monthly webinar series designed to provide you with valuable insights quickly and efficiently.
PHA and HPS look forward to keeping you up to date in this monthly update!
-
- January 14: OASIS E1 Update – What has changed?
- February 11: Home Health Revenue Cycle – What Pains You the Most?
- March 11: Effective Interventions & Goals on Home Health Plan of Care
- April 8: OASIS GG Items – The Fine Print!
- May 13: The Latest in Home Health Medical Review
- June 10: Optimizing Managed Care: Strategies for Success
- July 8: Home Health Emergency Preparedness
- August 5: Home Health Proposed Rule 2026
- September 9: Home Health Value Based Purchasing – Where do we stand?
- October 14: Coding Update – What’s Hot and What’s NOT!
- November 11: Contract Negotiations for Managed Care – Where to Begin?
- December 16: 2026 Hot Topics of Implementation for The Coming Year!
Costs: Cost: Free (member) | $50 (prospective member)