Speaker: Jessica Nobles, Homecare Sales

Description: Last minute callouts is one of the top frustrations for a Scheduler but it doesn’t have to be that way. While there isn’t a secret sauce to ending callouts, there is an effective strategy to reduce repeat callouts. In this session, I will equip you with the skills, tools, and best practices to train your office staff in effectively managing caregiver call-outs using the 5-Step Quick Response Formula.

Cost: $79 (member) | $158 (prospective member)

Date: September 26

Time: 11:00 AM – 12:00 PM

Register

Speakers:  Miriam Allred & Victoria Brown, Careswitch

Description: The home care industry has changed fundamentally in recent decades—with AI coming on the scene, this next decade won’t be any different. There are loads of publicly available AI-powered tools that you can use today to optimize tasks and workflows in your business. Join this session to learn what tools you should be using for scheduling, how to use them efficiently, and what time and cost-savings they can drive for your business.

Cost: $79 (member) | $158 (prospective member)

Date: October 24

Time: 11:00 a.m. – 12:00 p.m.

Speakers:  Tonya Miller, TYM Coaching

Objectives:
1: Connect the role of the scheduler to team member engagement
2: Develop daily habits that create connections and build teams
3: Integrate the role of schedulers in leading through change

Cost: $79 (member) | $158 (prospective member)

Date: November 21

Time: 11:00 a.m. – 12:00 p.m.